0404 000 335

[email protected]

0404 000 335

[email protected]

in-home care services for seniors in Melbourne

The decision of choosing a care provider is a crucial one for you or your loved one. It’s important to work out what you want and get the right provider that meets your needs.

The best way to see if a care provider suits you is by considering your short-term and long-term goals. Your goals might include becoming more independent, getting or keeping a job, learning some new skill, enrolling in education, becoming an active part in your community, or improving relationships and making friends. 

You can discuss these goals in-home care services for seniors with your family or friends and chalk down your needs and requirements. These could be medical requirements or something you want to do to live a quality life. Based on these needs and goals, you can start looking into aged care providers who will help you in achieve them. 

in-home care services for seniors
in-home care services for seniors in Victoria

When choosing a care provider, knowing what questions to ask can help ensure that you receive quality assistance.

To see if a care provider is a right for in-home care services for seniors, ask questions based on the qualifications, quality of care provided, costs charged, and the types of services provided.

1: Qualifications:

  • How long have you been providing aged care services?
  • What sets you apart from other care providers?
  • Is the provider licensed?

2: Quality of care:

  • How does the agency train and monitor caregivers?
  • Are the caregivers licensed, insured and accredited?
  • If I’m unhappy or unsatisfied with the service I’m receiving, what should I do?

3: Costs:

  • How does the agency handle expenses and billing? 
  • What funding arrangements are available? Are there private pay or government funded packages available?
  • How will my out of pocket expenses be calculated?
  • Do you assist with the funding applications and assessment process?
  • Do you have exit fees?
  • Do you take case management fees?
  • What are the costs of your different services?
  • Will I be locked into a contract/agreement? If yes, how long does the agreement go for and how can it be changed?

Meeting your new aged care provider

When you meet your aged care provider, you’d be required to take a few things to move forward with the process. If you haven’t started the home care funding application process, you should carry relevant personal identification documents and necessary income details.

In case you have been cleared for Home Care Package, you must carry the approval letter, support plan and your income assessment result. 

The purpose of the income assessment is to see if you’d be required to make any extra contributions. It will also help you have a better understanding of your overall support plan cost.

If you receive an age pension, service pension, income support supplement, or veterans’ payment, then you won’t be required to complete the income assessment.

in-home care services for seniors in Melbourne

There is a range of home care funding options that can give you access to affordable in-home care, taking your situation into consideration. 

FREE Consultation

At Help Finder, you can get a free consultation where we can discuss your needs in detail and provide a free in-home assessment and care plan estimate. You can schedule a free one-on-one session and start your aged care journey anytime!